FAQ
What should I expect to find within my Coffret des Ombres?
The latest LADLO release on CD or vinyl, depending on the option chosen and our release schedule, not to mention some wonderful goodies and merch items!
Will my items be shipped in a box?
No, you won’t receive a nice, materialized box, only the content previously announced on the website.
Are shipping costs included?
No, the shipping costs are not included.
Is there a tracking number?
You will receive an automatic email containing your tracking number. Don’t forget to check your spam folder!
When will I get my Coffret des Ombres?
Between the 4th and 10th of the following month.
How does this system work?
By choosing the subscription, you will receive every month a Coffret des Ombres containing the monthly release(s), plus some merch items and goodies! Your account will be debited a first time when you subscribe, then every month. This subscription is without time commitment, you can terminate it at any time via your personal account. While stocks last.
Until when can I subscribe to this month's box set?
You can subscribe until the 15th of each month.
Can I order the Coffret des Ombres without subscribing?
No ! But you can test our concept by purchasing a Coffret des Ombres and suspend / end your subscription immediately after purshasing.
Can I choose between a Coffret des Ombres with vinyl or CD?
Yes, there are two different Coffret des Ombress: with CD or vinyl (color/marble/splatter version, if any).
How much does it cost?
Coffret des Ombres with CD: € 19.90/month Coffret des Ombres with vinyl: € 39.90/month
Can I receive my Coffret des Ombres at a collection point?
No, only at the address you gave.
Will I get a Coffret des Ombres every month during the whole year?
12 Coffret des Ombress will be offered per year.
What are the payment methods?
PayPal, credit card (with Paypal)
How do I suspend or terminate my subscription?
You can suspend or terminate your subscription from your account.
I have a question or a complaint, how can I reach you?
You can contact us by clicking “contact” in the menu at the top of the site.